Frequently Asked Questions

What is CMYK?

CMYK stands for Cyan, Magenta, Yellow, and Key (Black). This is the standard color model for full color printing. All commercial printing uses these four ink colors to create the full spectrum of colors you see in print.

What is 4 Color Process Printing?

Four color process is the method of using CMYK color inks to create full color printed images. By printing microscopic halftone dots using only these four colors, we create the illusion of millions of colors.

What is 4/4, 4/1, and 4/0?

What is a crop area?

A crop area is the location where the final artwork will be cut. The crop area can vary slightly, so the content of a print design should be kept within a text safe area (typically 1/8" from the edge).

What is a bleed?

A bleed is the amount of space that extends beyond the crop area of the item being printed. This extra printing area allows the printed design to go all the way to the edges of the paper without any white borders.

What are your bleed requirements?

If you're setting up your own artwork, please provide a bleed of at least 1/8th of an inch (0.125") on all sides.

Do you have templates I can download?

Yes! We have a template page that provides various sizes and file types for you to start creating your artwork. Templates are available for all our products in multiple formats.

What is Glossy UV Coating?

Glossy UV coating is a protective coating applied after printing. This coating gives a slick, wet look to the eye and feels smooth to the touch. It also provides excellent protection against fingerprints and smudges.

What is Matte Coating?

Matte coating is similar to glossy coating in that it's applied after printing, but it has a dull or silk finish. Many people prefer matte for a more sophisticated, professional look. It's also easier to write on.

How long do I have to wait for a proof?

Generally, proofs are generated within 24-48 hours. Orders with user-submitted artwork typically get processed faster. If you need us to create a design from scratch, a small service fee may apply.

Do you have specials?

Absolutely! From time to time we offer great cost-saving promotions. Sign up for our newsletter to be the first to receive these deals.

Do you offer bulk discounts for designers?

We sure do! We have programs specifically for designers with their own clients. Contact us for more information about our reseller program.

Do you offer rush processing and shipping?

Yes! We offer rush processing on most of our products. Rush shipping is available on all products through UPS. As long as expedited shipping is available in your area, we can rush ship to you.