Frequently Asked Questions
Find answers to common questions about printing and file setup
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Color & Printing
What is CMYK?
CMYK stands for Cyan, Magenta, Yellow, and Key (Black). This is the standard color model for full color printing. All commercial printing uses these four ink colors to create the full spectrum of colors you see in print.
What is 4 Color Process Printing?
Four color process is the method of using CMYK color inks to create full color printed images. By printing microscopic halftone dots using only these four colors, we create the illusion of millions of colors.
What is 4/4, 4/1, and 4/0?
File Setup
What is a crop area?
A crop area is the location where the final artwork will be cut. The crop area can vary slightly, so the content of a print design should be kept within a text safe area (typically 1/8" from the edge).
What is a bleed?
A bleed is the amount of space that extends beyond the crop area of the item being printed. This extra printing area allows the printed design to go all the way to the edges of the paper without any white borders.
What are your bleed requirements?
If you're setting up your own artwork, please provide a bleed of at least 1/8th of an inch (0.125") on all sides.
Do you have templates I can download?
Yes! We have a template page that provides various sizes and file types for you to start creating your artwork. Templates are available for all our products in multiple formats.
Download TemplatesCoatings & Finishes
What is Glossy UV Coating?
Glossy UV coating is a protective coating applied after printing. This coating gives a slick, wet look to the eye and feels smooth to the touch. It also provides excellent protection against fingerprints and smudges.
What is Matte Coating?
Matte coating is similar to glossy coating in that it's applied after printing, but it has a dull or silk finish. Many people prefer matte for a more sophisticated, professional look. It's also easier to write on.
Orders & Shipping
How long do I have to wait for a proof?
Generally, proofs are generated within 24-48 hours. Orders with user-submitted artwork typically get processed faster. If you need us to create a design from scratch, custom design is $0 and included.
Do you have specials?
Absolutely! From time to time we offer great cost-saving promotions. Sign up for our newsletter to be the first to receive these deals.
What offer is available for designers?
Eligible graphic designers can use coupon code 37RMS8K for 20% off a first online order. Contact us if you have questions about eligibility.
Do you offer rush processing and shipping?
Yes. Rush processing is available on most products. Expedited UPS shipping is paid and depends on availability for the destination.
Ready to Get Started?
Browse our gallery or request a custom quote today